Jacksonville College COVID – 19 Update - April 1, 2020

“Trust in the LORD with all your heart, and do not lean on your own understanding. In all your ways acknowledge him, and he will direct your paths.” Proverbs 3:5-6

If there were ever a time to trust the Lord with all our heart and admit that the present circumstances of our world are beyond our understanding, the season of Covid-19 is it. We are strengthened knowing our God is faithful to direct our paths as we acknowledge our dependence on him.

Over the past few weeks, Jacksonville College Administration has monitored Covid-19 reports daily and made decisions for the safety and wellbeing of our college community accordingly. We had hoped to reconvene face to face classes and return to normal campus life with the college community we love. We had hoped that doing so would signal a slowing down and eventual end to the Covid-19 pandemic from which our world is so tragically suffering. However, the most recent information from our medical and governing officials report the pandemic continues to expand rapidly and necessitates a firmer commitment to “social distancing.” Consequently, Jacksonville College Administration has made the decision to conduct all classes in online/remote formats for the remainder of the Spring 2020 semester.

Academic Support

• Library: The  Norman Library will be  open by appointment only on Monday, Tuesday, and Thursday, from 9:00-4:00. Students must call 903-589-7111 to make an appointment.

• Tutoring : The Teaching & Learning Center (TLC) is now open for online tutoring using Google Meet.The times are as follows: Monday through Thursday, 10 a.m. to 11:30 a.m. and 1 p.m. to 7 p.m.  and Friday's 4 p.m. to 7 p.m COMPUTER LINK: You can use the following link on your computer to open directly to the TLC: https://meet.google.com/kop-kfzw-ska.  If you have questions, contact Dr. Modisette jmodisette@jacksonville-college.edu. 

•  Instructor office hours are posted in your course syllabus.

 

Technology Support

• For help with student electronic accounts and other technology issues please email the Information Technology help desk at help@jacksonville-college.edu or call (903) 589-7138.

Housing

• Beginning Thursday, April 2, 2020, students may move out of housing by appointment only. Students will have until April 5, 2020 to comply with moving out.

• If you are living in an area (city, county, state) that has shut down all travel because of COVID 19, then your housing director (David White, Will Caldwell, or Sheyla Armas) needs a statement from you to authorize our maintenance department to pack your belongings and place them in storage. 

• Anyone showing up without an appointment will not be permitted to move belongings out until those with appointments have completed their move-out. This is to comply with social distancing standards for your protection.

• You will be receiving an email from your housing director (David White, Will Caldwell, or Sheyla Armas) with a google form to indicate your move-out selection.

• All questions/concerns need to be addressed to your housing director.

Food Service

Food Service closes Wednesday, April 1, at 7:30 p.m. 

Financial Aid

Financial Aid is complete, for all students, for the remainder of the Spring 2020  

semester. At this point, our offices will be closed until April 15, 2020. This closing 

will be re-evaluated after that date. Call 903-589-7135 if you have questions. Thank You!

 

Business Office

The Business office will be adjusting the bills of resident students by reducing or crediting their account by 30% of their out of pocket room and board expenses. Those who still owe a balance will have the credit applied to their account immediately. Students that have a credit balance will have the opportunity to use that credit toward future 2020 classes. (Maymester, Sum I, Sum II or Fall) If by September, they have not used their credit, a check will be issued to them. An email will be sent to each resident student within the next few days, to let them know the status of their account.

Admissions

Admissions will be working remotely for the current time.  You may contact us via voice mail or email, and we will be glad to respond as soon as possible.

You may reach us by email at admissions@jacksonville-college.edu or phone at 903-589-7110.

We are accepting applications for Maymester, Summer I, Summer II, and Fall 2020.  If you are an international student and need anything, you may reach us using the above information. 

Registration

• Summer Registration: Registration for summer classes began March 18 and continues through the first day of each summer semester. You can register on Empower or contact your advisor for a virtual appointment!

• Early Fall Registration: Early fall registration for returning students begins April 16th. A link to a remote/online registration request form will be posted on Moodle and must be accessed and completed using your JagMail. Student must have their financial aid completed in order to be able to register for fall classes.